Another sharing session I stumbled upon HanpanS by accident while looking for masks from Japan – I won’t deny I had my reservations at first since their Facebook page was only created in Jan 2020 and there wasn’t much information I could find online (no comments nor reviews were available).
But all my doubts were put to rest after I join their Line Group chat. I discovered the portal is run by a lovely couple (JP & N) not some bots, they are reliable, responsive, accommodating and resourceful.
Sourcing only for the best quality products that are reasonably priced in Japan and Korea. They are very transparent about pricing always asking the group to share their thoughts should a certain product that they recommend is actually cheaper in Singapore. JP is very honest when he found a certain item which was retailing cheaper in Singapore due to a promotion he updated the group and asked those who are keen to buy to go directly to this place. Another plus point is they don’t hard sell their products and services.
When they were in Japan they provided live updates on requests they received and also provided recommendations on exclusive products found only in country that are not for export. Its a whole new level of personal concierge service for shopping. Their genuinity made me feel they treated us more like friends then we were their customers. They buy products out of their own pockets to sample and review before recommending. If the product isn’t up to their expectations they won’t sell and will tell you instead not to waste your monies.
From just wanting only to order masks I ended up ordering whole lot of other stuff. There isn’t anything that they can’t find. All items were delivered to me nicely packed and in good condition.
I will definitely be using them again to help me buy stuff from Japan and Korea as I know the items they get for me are of quality, genuine and good condition! I highly recommend you to check them out on Facebook, Instagram and join them on Line for the latest updates, promotions.
Thank you for reading.